Communicating as a Family: Positive Behavior and Interaction Strategies

2 Credit Hours

Parents and caregivers want their children to be safe, happy and productive in the real world resulting in a good citizen. This 2-hour course focuses on how to improve the relationship between children, family, early care and education practitioners, and extended friends/family members. It will include reviewing examples of broad adjustments to a child’s life which may improve their overall behavior and encouraging children to have enough opportunities to learn independence. Becoming a cohesive unit through cooperation and communication will promote a positive environment for families, children and staff in the early childhood setting. This course falls under Family and Community Relationships 2: Identifies culturally and linguistically responsive communication and collaboration strategies designed to engage families in their children’s care and education.

The learning objectives for this course are:

  • I can identify written and verbal communication strategies that support family communication preferences.
  • I can advocate for written and verbal communication strategies that support family communication preferences.
  • I can incorporate strategies for meaningful collaboration with families.
  • I can engage families in their child’s care and education.


Your Instructor


Dr. Marge Holland
Dr. Marge Holland

Marge is a health consultant to child care providers in northern Illinois providing quality assurance visits to licensed centers and family/home settings. In a cooperative partnership with child care providers, Marge offers in-services to reinforce compliance with licensing and public health standards to ensure the health and safety of all children enrolled in the early childhood setting. She is a licensed registered nurse in Wisconsin, Missouri, Virginia and Illinois, and Nursing Home Administrator in Illinois and Missouri. Dr. Holland regularly presents at local, state and national level workshops/conferences.

Dr. Holland has over 30 years experience as an educational instructor in the health care field, and early care & education environments.

Marge received her Bachelor Degree of Science in Nursing, her Master’s Degree of Public Administration in Health Care Education Administration and her doctorate degree in public health and health care administration.

She holds credentials as a Master Trainer Level 15 for Wisconsin.

[email protected]


Frequently Asked Questions


When does the course start and finish?
You are eligible to enroll in this course at any time! You must finish all requirements of the course within 7 days of enrollment to earn the course's credit hours.
What if I need additional help during the course?
We are here to help in any way we can! If you have additional questions or need clarification, reach out to one of the course instructors through the contact information they provided in their bio.
Can I use any device to complete the course?
Yes! We recommend using a computer as courses may require you to download and/or complete documents which may use additional apps or technology, but all course content and videos can be viewed on any device.